Medical Alert System Pricing Plans
Get one month FREE
Pay your first year upfront, regardless of plan, and get one month free. We’ll even waive the activation fee. Even without a contract. This offer applies to all our medical alert and fall alert systems.
Frequently asked questions
What is the difference between the Essentials and the Premium plan?
The Essentials Plan for our elderly alert system includes our worry-free, reliable medical alert pendant and 24/7/365 monitoring. With this you get advanced fall detection technology, immediate 2-way voice communications, and GPS wandering alerts.
The Premium Plan medical alert system for seniors includes everything in the Essentials Plan plus the all-in-one touch-screen hub, which allows for additional add-ons for your home for even more security and safety.
Where can I learn more about the pendant?
You can learn more about our state-of-the-art pendant here: lifeguardian.com/medical-pendant.com
How do I make payments?
We charge your credit card on file, either annually or semi-annually. And you will always get a notification when we charge your credit card via email.
Is there a contract?
We offer contract and contract-free options. Our contract-free option is our most popular.
What if I need to cancel mid-contract?
If you sign a contract to enjoy the lower rates for committing, you will unfortunately owe for whatever is remaining on your contract if you or your loved one passes away mid-term.
Can I purchase this for my family or friend?
Yes, in rare circumstances, buying the unit is more advantageous than leasing it. Please contact us to discuss your special circumstances.
How quickly does the device arrive after ordering?
Sometimes next business day, but usually within three business days.
What if I want to return the device?
Upon termination, simply mail the device back along with all accessories and we will terminate your account as soon as we are in receipt of your items. If you have a contract free package, we will even refund any unused monies back to your credit card on file.
Do I have a warranty?
Yes. You will get a two-year manufacturer’s warranty.